UAE has moved up by four ranks in its position in the e-smart services index of the E-Government Development Index issued by the United Nations Department of Economics and Social Affairs ranking 8th globally with the Republic of Estonia.
The current ranking consolidates the UAE’s regional leadership in the e-services index–ranking 1st place in the Gulf, the Arab World and the West Asian region. The UAE is also ranked 3rd in Asia and 8th globally. For the e-participation index, the UAE and the Kingdom of Bahrain are ranked number 1 in the Arab World and are also tied at the 32nd place globally.
The report indicates that the UAE has achieved full marks in the second level of the services provided by the government. The overall index is composed of three indexes; e-services, human capital, and communications infrastructure. The UAE ranked 29th globally, jumping up three positions from 2014, ranking 32nd. The report has listed the UAE and the Kingdom of Bahrain as among the global leaders in e-government development index, where the United Kingdom came first, followed by Australia and South Korea.
H.E. Hamad Obaid Al Mansoori, Director General, TRA, said, “We are very thankful for the positive results that the UAE has achieved in this report, particularly the achievement of being ranked third in the smart e-Service Index. We are ranked 8th place and we look forward to being ranked first place in 2021—this is not an option but a commitment for us to achieve and live up to.”