GEC NEWS WIREAir Canada expects more than 20,000 customers of its 1.7 million mobile app users to be affected by the recent data breach. The company says that the personal information of customers may have been compromised. It is confirmed that there was unusual log-in behavior on its mobile app between August 22 and 24.
The information which is exposed would contain basic data entered into their profiles which includes names, email address, phone numbers and other profile details.
If the customers have saved in their profile on the Air Canada mobile app the passport details, then the hackers could have accessed those information as well. These passport details include customer’s passport number, passport expiration date, country of issuance, country of residence, Aeroplan number, known traveler number, NEXUS number, gender, date of birth and Nationality.
The company has assured the customers that the credit card details are not compromised as it is stored after encryption and is in compliance with security standards set by the payment card industry or PCI standard.
But the company still asks its customers to look out for unusual activities in the credit card like transactions.
The company has locked down all its 1.7 million accounts until the customers change their passwords as a precautionary method.
