GEC NEWS WIREStrategy consists of 4 major themes and 20 strategic objectives
Dubai Smart Government (DSG) Department announced its strategic plans at the 4th Dubai Smart Government Forum at the Intercontinental Festival City, in the presence of 120 senior government people including director generals, CEOs, IT directors and departmental directors.
The Forum was organized as part of DSG’s ongoing bid for implementing the initiative of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, for shifting to the smart government stage and expediting the efforts for Dubai to become the smartest city in the world.
DSG’s strategy consists of 4 major themes and 21 strategic objectives aimed at making customers happy and enhancing their confidence in the adoption of smart services. DSG’s strategic plan calls for an increase in the uptake of services via smart devices (mAdoption) to 25% in 2017 and 60% by 2021, with eServices (eAdoption) to 60% in 2017 and 80% by 2021. The DSG Consultative Council also created 7 smart and distinctive strategic initiatives that should be implemented within three years; these being: smart systems, smart participation, smart adoption, empowerment of smart employees, smart reliable information, smart data, smart administration and smart services for the happiness of customers.
According to the strategy, DSG will work with government entities to formulate a methodology for the open data and will work with the HR departments of government entities to enhance human capital, develop and implement additional mechanisms for customer commitment through social networking and innovative channels and train government entities, share common marketing campaigns while working with its government partners to formulate regulations and legislation that will be finalized with Dubai Government’s Legal Department.
