Go Smart with ‘Dubai Now’

Hamdan Bin Mohammed launches Dubai Now – the first unified hub for smart government services during his visit to DSG stand at Gitex 2015

His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of Dubai Executive Council, launched Dubai Now: the first of its kind unified hub for smart government services on the first day of Gitex Technology Week 2015. Dubai Now enables customers to access multiple government services and conduct all transactions, through their smartphones.

Dubai Now was designed with active customer engagement at DSG’s Customer Experience (CX) Lab. It is a very comprehensive hub for the public to communicate and interact with Dubai government entities, considering that it combines 22 government entity services under one app. All customers who have existing accounts with mPay app or MyID will be able to use their login to access Dubai Now easily and take maximum advantage of an array of the service packages that have been created based on customers’ interests. These service packages are classified under 11 categories: payments and bills; housing and public transport; security and justice; health; driving; visas; educational services; Islamic services; business; and public services.

Dubai Now contains most commonly used services such as paying traffic fines, Salik, Nol, Etisalat, Du, DEWA, some of Dubai Municipality and Dubai Customs services, among many others. H.E. Ahmad Bin Humaidan, DSG Director General, said: “In line with DSG’s strategy, we are pleased to announce the launch of Dubai Now. This one hub will spare much of the time and effort of those dealing with Dubai government entities, thereby enhancing satisfaction and happiness in their daily lives.”