20+ years of operation, SugarCRM is using a predictability engine says James Frampton

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2 years ago

James Frampton, SVP and GM EMEA, SugarCRM explains to GEC Media Group’s Editor Arun Shankar about the end-to-end capabilities of the CRM. It uses an AI based predictability engine with 80% accuracy. It covers sales force automation, marketing automation, and customer service.

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