UAE Workforce Stressed by Pressure of Business Decisions

Businesses Could be Putting Staff Health and Wellbeing at Risk Due to Lack of Information

Research by ICM on behalf of Epicor has revealed that the pressure to make blind business decisions at work is leaving manyoffice workers in the United Arab Emirates (UAE) stressed and worried that they are unable to do what is asked of them, according to new research. Over three quarters of office workers from the UAE have had to make un-informed decisions at some point in their career.Yet, the need to make these decisions could be inadvertently putting employees’ health and wellbeing at risk, with 36% of office workers suggesting that making decisions without sufficient information leads to higher than necessary stress levels.

The impact of un-informed decisions doesn’t just affect employees’ performance, but the organizations too.Consequences to business include poor organizational performance (33%), loss of revenue (26%) and absenteeism (7%) which is often quoted as a result of stress placed on employees.

A data-driven approach could provide a simple solution to the problem. The majority of employees believe that if organizations could put better systems in place, it will help to combat these issues – with 83%of the respondents suggesting that the solution can be found with technology.

“With the company’s reputation, revenue and staff welfare at stake, it’s vital that organizations put the technology and systems in place to enable employees to make confident decisions, particularly in high-pressure, fast moving industries such as manufacturing and distribution where there is little room for error,” said Keith Deane, EVP and General Manager International for Epicor Software.

John Atherley, IT manager for Epicor ERP customer Maher Limited, and a committee member of the Epicor EMEA User Group adds; “With so much data now available to businesses, piecing it all together to provide actionable insight can be daunting. But in reality, the true value of informed decision making shouldn’t be underestimated. Since introducing an ERP system into our business, not only are employees happier and more confident, but we’ve been able to make better decisions, faster and grow our business significantly.”
To help organizations make better decisions Epicor has developed a suite of end-to-end enterprise software solutions that enables companies to pull together data from across the enterprise to provide tactical information and strategic insight.