
Customer Experience Pyramid Drives Loyalty, Satisfaction and Advocacy- Gartner
Eighty one percent of customer experience (CX) leaders report they will compete mostly or entirely on CX, but less than half have

UAE government enforces new law for cyber criminals
UAE government is making the life of hackers much difficult by revising the penalties for cyber crime. According to the new and

Wellness manufacturer Humanscale appoints Frazer Butcher to lead MENA region
Humanscale, a designer and manufacturer of ergonomic solutions for work and home spaces, announced appointment of a new Managing Director for its

Five digital transformation lessons retailers can learn from the Tour de France
The Tour de France is the biggest cycling race in the world, attracting 12 million TV viewers for each of its 21

EastNets Appoints New CTO
EastNets appointed Luay Gadallah as the company’s new Chief Technology Officer. Luay will be responsible for overseeing the strategic direction of EastNets

Bitcoin’s future: Bear or Bull market?
Over the past one year, Bitcoin has fallen about 70% from its peak. The drop is expected to be deeper down. In

Dubai leaps to be “smartest city”
The emirate of Dubai is ranked as the ‘Most Innovative City’ and is now taking its leap to be the smartest city.

First Hajj Hackathon award to all-female team
The first Hajj Hackathon award was won by an all-female team of Saudi computer developers and programmers. The event with thousands of

Turkish turmoil affects GCC market
The diplomatic and economic spat between United States and Turkey has taken a huge toll on the GCC market. The investors are

MENA Data Center Spend to Reach $ 5 Billion by 2020
As the Middle East accelerates its digital transformation and Smart Cities growth, regional data center spend will reach a record-high of USD

Digital Transformation Checklist for Business in the Middle East
Recent findings from the MIT Centre for Business show that companies which have embraced digital transformation are 26% more profitable than their

Emerson Named “IIoT Corporate Leader of the Year”
Emerson has been named “IIoT Corporate Leader of the Year” by McRock Capital. The award recognizes Emerson’s unique and successful deployment of Industrial Internet of

