GEC NEWS WIRE74% of UAE customers rate repair time and excellent after-sales service among top 5 factors when selecting retail store
axiom care continues to expand its offering amid a growing demand for quality post-sales support among customers.
In response to these recent customer demands, axiom care is reaffirming its commitment to quality after-sales assistance by offering a range of comprehensive services – from software and hardware services, to express repairs, extended warranty, damage insurance, pick-up and delivery, and much more across its more than 25 service points in the region, which include 8 in the UAE, and 17 in KSA.
“Today’s customers are looking to maximize value for their investments, and more than economic value, after-sales services are more than ever becoming recognized as an important factor when purchasing a device,” said Faisal Al Bannai, Managing Director of axiom.
“We are pleased to be an authorized service center for 16 global mobile brands, and our holistic strategy has been tailored to cater to the needs of our customers to ensure a pleasant experience with their chosen mobile brand.”
Unqualified technicians may have limited expertise with the software or hardware requirements of certain brands, potentially causing more harm than good, warned Al Bannai.
