Customer experience - Page 3

Dubai Municipality Selects Dell EMC to Power Smart Services

Dubai Municipality revealed a strategic collaboration with Dell EMC to create an integrated and agile technology foundation. This landmark project aims at driving the city’s advancing innovation agenda and contributing to the

6 years ago

by Arun Shankar

Do you know how your applications are performing?

From the moment we wake up until we go to bed, applications have become an integral part of our everyday lives. For example, a typical day might start with checking traffic or

6 years ago

Blogs·Customer experience·New business revenue·Transforming business model·Transforming organization·Workflow and collaboration

Carlsberg moves to AI-driven supply chain using Tata Communications hybrid network

Tata Communications, a global digital infrastructure provider, has deployed next-generation software-defined hybrid network for Carlsberg to support the digital transformation of the global brewer’s operations in 130 sites across Western Europe. The

6 years ago

Customer experience·New business revenue·Transforming business model·Transforming job roles·Use Case·Workflow and collaboration

Microsoft Dynamics 365’s view of customers to boost Noor Bank transformation

Noor Bank, a Shari’a-compliant bank in the UAE, announced a partnership with Microsoft that will drive digital transformation within the bank’s operations to engage customers, empower employees, optimise operations and transform products

6 years ago

Business·Customer experience·New business revenue·Transforming business model·Transforming department·Use Case·Workflow and collaboration

SAP’s Julian Bertin explains what is driving regional transformation

SAP has transformed its portfolio of solutions to enable digital transformation in enterprises. This includes SAP S4 HANA Cloud, the next-gen ERP system and SAP Leonardo, the IoT framework platform. Julian Bertin,

6 years ago

Business·Change management·Customer experience·Gitex 2018·New business revenue·Transforming business model·Video

Yvonne Chebib explains how Microsoft platforms are supporting transformation

Microsoft Azure is a platform hosting solutions that boost digital transformation including blockchain, artificial intelligence, IoT, DevOps, amongst others. As Lead Gulf in Media, Telecom and growth industries Yvonne Chebib explains how

6 years ago

Business·Customer experience·Employee productivity·Gitex 2018·Transforming business model·Video

Gianmario Pisanu at Accenture Consulting explains how technology drives innovation

Accenture Consulting is working with regional organisations in restructuring and preparing new business models built on digital technologies explains Gianmario Pisanu, Managing Director, Management Consulting Lead, Middle East and North Africa.

6 years ago

Customer experience·Editors Picks·Gitex 2018·News·Transforming business model·Transforming organization·Video

Paul Hardy, Executive Strategist in the Chief Innovation Office at ServiceNow.

72% EMEA organisations experience AI benefits in agent time, volume tasks, support

Companies across EMEA are deploying artificial intelligence technologies to revolutionise customer service as more and more consumers show high acceptance of artificial intelligence-driven experiences, reveals a new research report from ServiceNow. The

6 years ago

Artificial Intelligence·Customer experience·Research

Consumerisation of IT driving IoT adoption in Saudi Arabia, UAE, Linksys survey

Linksys, announced that there is rapid adoption of IoT in the Middle East with a growing number of people investing in smart devices for their home, according to latest study by Linksys

6 years ago

Customer experience·IOT·News·Research·Saudi Arabia·UAE

Bank Muscat and SAS recognised for Best Data Analytics initiative in the Middle East

Bank Muscat, the flagship financial services provider in the Sultanate of Oman, and SAS have been awarded for Best Data Analytics Initiative, Application or Programme in the Middle East for 2018 at

6 years ago

Analytics·Banking, Finance, Insurance·Customer experience·New business revenue·News·Oman

Wellness manufacturer Humanscale appoints Frazer Butcher to lead MENA region

Humanscale, a designer and manufacturer of ergonomic solutions for work and home spaces, announced appointment of a new Managing Director for its Middle East and North Africa operations to be based in

6 years ago

Customer experience·Healthcare·New business revenue·News·Use Case

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