Customer experience - Page 4

Dubai Municipality Selects Dell EMC to Power Smart Services

Dubai Municipality revealed a strategic collaboration with Dell EMC to create an integrated and agile technology foundation. This landmark project aims at driving the city’s advancing innovation agenda and contributing to the

6 years ago

by Arun Shankar

Takaful Emarat launches new brand to match digital transformation initiatives

Takaful Emarat, the DFM-listed Shariah-compliant Life and Health Takaful provider, is pleased to announce that it has introduced a bold new corporate identity to reflect its growing business and digital transformation. The

6 years ago

Banking, Finance, Insurance·Change management·Customer experience·Editors Picks·New business revenue·News·Transforming business model·Transforming department·Transforming job roles·Transforming organization·UAE

Priority Pass adds way-finding, augmented reality, boosting airport lounge access

Collinson Group, the global vendor in influencing customer behavior and driving customer devotion, announced a partnership with indoor mapping and way finding specialist, LocusLabs. The relationship will enhance the lounge experience and

6 years ago

Customer experience·News·TECHNOLOGY

Google AI to assist Cisco call center

Cisco’s first wave of collaboration integrations with Google products ensures to help people be much more efficient so they can do their jobs better. At Cisco, they believe artificial intelligence and machine

6 years ago

Artificial Intelligence·Customer experience·News·Transforming job roles·Workflow and collaboration

Dubai Police launches smart multi-level parking project

A smart multi-level parking project was launched by the Dubai Police. The foundation stone was laid by Major General Abdulla Khalifa Al Marri, Commander in Chief of Dubai Police at Al Muraqqabat

6 years ago

Customer experience·Government·Homeland security·New business revenue·News·Smart Cities·UAE

Use of AI in Hotel Industry to provide an incredible User Experience

In the 21st era, industries that persist obstinate to incorporating new technological rebellions are presumably to regress in their way of development. Activities across the globe have appreciated how important it is

6 years ago

Artificial Intelligence·Customer experience·Events, Entertainment, Hospitality·News

EOH International, Expo 2020 Dubai, and wasl lead UAE’s Digital Innovation

Industry experts revealed the EOH International and wasl Asset Management Group are fore runners in UAE digital innovation with real-time visitor experiences, Internet of Things-connected fleets, and blockchain-backed leases. Showing the strong

6 years ago

Customer experience·Government·Networking·News·Transforming governments·Transforming nations·UAE

Avaya and Afiniti Partner for Integration of AI and Contact Centre

Avaya and Afiniti partnered to improve enterprise customer experience and contact center performance through a unique integration of artificial intelligence into contact center routing technology. This first-of- its-kind collaboration will natively integrate

6 years ago

Artificial Intelligence·Business·Customer experience·Workflow and collaboration

Smart Dubai enters phase one of becoming paperless internally and externally

Smart Dubai has reached the first phase of implementing the Dubai Paperless Strategy, which seeks to digitise internal and external transactions at government entities and save time and effort for employees and

6 years ago

Change management·Customer experience·Employee productivity·Government·Transforming department·Transforming governments·Transforming nations·UAE

Digital platform HalalGuide tracking products and services using Apla Blockchain

Apla, a Blockchain protocol specifically designed for building government and enterprise platforms, unveiled its partnership with HalalGuide, a comprehensive ecosystem of 12 platforms that connects Muslims across the globe to valuable and

6 years ago

Banking, Finance, Insurance·Blockchain·Customer experience·News·UAE

Fujitsu Identifies Six Success Factors for Digital Transformation

Fujitsu released its Future Insights Global Digital Transformation Survey Report 2018, which outlines the results of its research conducted amongst 1,535 C-level executives and decision-makers at enterprises of various sizes across different

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