Enterprise Communication - Page 7

Rising IT dependency is driving cloud and hybrid ownership Rising pressure to deliver seamless customer service across digital channels is forcing vendors and consumers to explore new buying options and design innovative

More Organisations will introduce digital self-service channels into their businesses Dimension Data’s annual Global Contact Centre Benchmarking Report (GCCBR) which surveyed 901 organisations in 72 countries across Asia Pacific, Australia, the Americas,

In Q4 of 2014 Samsung Lost No. 1 Position to Apple Worldwide sales of smartphones to end users had a record fourth quarter of 2014 with an increase of 29.9 percent from

GSMA AND SAMENA Council Call for More Spectrum The GSMA and SAMENA Council urge telecoms regulatory authorities across the region to collectively support the allocation of new candidate spectrum bands for mobile

Cloud-based revenues in Q4 increase 78 percent from 2013 fourth quarter Donald E. Brown, Interactive Intelligence founder and CEO says the fourth quarter that ended on Dec. 31, 2014 was a strong

To Acquire TE Connectivity’s Telecom, Enterprise and Wireless Businesses Holding has agreed to acquire TE Connectivity’s Telecom, Enterprise and Wireless businesses in an all-cash transaction valued at approximately $3 billion. Eddie Edwards,

New solutions provide superior user experience and quality for effective team work Polycom, has introduced new breakthroughs to its market-leading portfolio of video, voice and content collaboration solutions. The solutions have been

New differentiating capability to organisations that put their customers first BT is incorporating personalised video capabilities into its Cloud Contact portfolio of services, using industry leading technology from Idomoo. This will enable

eSpace 8950 to provide enterprises with greater convenience and an improved quality of video experience Aimed at boosting office and employee productivity across organizations in the Middle East, Huawei has recently unveiled

Catalyst Research adjudges it as the UCS leader in KSA and UAE Avaya has been ranked recently as the number one provider of Unified Communications Solutions (UCS) in Saudi Arabia and the