GEC NEWS WIREDesigned to enable end-customers of Enterprises to seamlessly self-serve anywhere, anytime
CRMNEXT has launched the next gen cloud based digital CRM platform for the Middle East Market. The new platform is designed for the Digital age following the rule of Zero – Zero human-touch, Zero waste and Zero rework. The agile and fully customisable solution offers full mobility access to users. It is especially beneficial to BFSI organisations, giving them a single view of all customer engagements at the click of a button. The technology further empowers end-customers to interact with companies with near-zero human intervention, hence offering a seamless experience.
Commenting on the launch of the Digital CRM Platform, Nishant Singh, CEO, CRMNEXT said “It is certain that today’s legacy CRMs deployed in many established organizations will make-way for a single platform that is strategy driven, rather than the current roster of departmental solutions.”
The key highlights of CRMNEXT’s new Digital CRM Platform are its Ready-to-deploy Innovations, Change Modelers and Customer Empowerment Tools. Apart from being customer friendly, the platform is especially powerful for the sales force, helping them intelligently plan and manage sales targets and lifecycle value for their customers. From managing tasks, appointments as well as their daily schedule via mobile, to managing and closing leads, sales force can now turbo-charge productivity on the go.
