ID Card Center, Dubai’s first ‘smart’ document processing center has launched a toll-free hotline, 800 IDCARD (800 432273) which is available in Arabic, English, Hindi, and Malayalam, to help customers enquiring on the new ‘UAE Vision’ system for immigration visas.
Following the recent announcement by the UAE’s General Directorate of Residency and Foreigners Affairs (GDRFA) on the ‘UAE Vision’ system for visa processing prompted the ID Card Center to extend its services. The ‘UAE Vision’ system makes it possible for residents to visit any authorized typing or documentation center for visa processing requirements, eliminating the previous need for residents to visit the GDRFA headquarters or its external branches.
Ismail Ibrahim, Managing Director, ID Card Center, said, “Keeping with the government’s efforts of digitization and technological development, we decided to offer our customers services that will make the visa application processes more convenient and less frustrating.” Mr. Ibrahim also cautioned customers seeking out typing or documentation centers for visa applications to look out for the ‘Amer logo’ as these are the centers approved by the authorities.
The other related services the Center offers range from medical documentation for visas, document attestation, legal translation, legal advice, to business setup processing, business name registration, trademark and barcode registration, and wages protection systems (WPS).