Guest Article - Page 63

The Ambiguity of CEM, Digital and Big Data

Without any doubt the world has gone the digital direction becoming more focused on the Customer experience while trying to map customer interactions and generating useful information that will increase satisfaction, leading
9 years ago

Dealing quickly with the SWIFT threat

A recent attack against the SWIFT (Society for Worldwide Interbank Telecommunication) international financial transaction system has focused attention on the potential cascading threat of an interconnected yet not fully integrated system. Cyber
9 years ago
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