Technology - Page 790

AGC Networks Limited has delivered a comprehensive contact center solution based on Avaya technology for iCARE Clinics that has enabled the healthcare provider to enhance customers’ booking experience and drive customer satisfaction.

An HR director, a salesperson visiting with your engineering team, and a network administrator walk into office at 9am. Each is carrying a coffee in one hand, a smart phone in their

Nobody can deny that we are now in the age of the customer. Through online and mobile channels they are well informed and this information allows them to compare and choose the

Cisco brought together students from Jebel Ali School in Dubai with their counterparts from Makini School in Nairobi, Kenya through Cisco Telepresence. Aligned with Cisco’s vision of ‘changing the way we work,

The consequences of a Distributed Denial of Service (DDoS) attack extend far beyond financial considerations. These attacks damage a company’s relationship with its customers, according to the research from Kaspersky Lab and

According to the latest 2016 Global Encryption Trends Study: Middle East, based on independent research by the Ponemon Institute and sponsored by Thales, 45% of respondents either don’t have an encryption plan

ThreatQuotient’s Jonathan Couch has joined the company’s executive team as Vice President of Strategy. Couch, a pioneer in threat intelligence, brings extensive experience with how enterprises struggle to translate vast amounts of

Sophos revealed that Gartner has named Sophos a Visionary in the Magic Quadrant Report for Enterprise Mobility Management (EMM) Suites for the third year in row. With its Sophos Mobile Control product,

Tata Communications launched Wi-Fi+, a new Wi-Fi cloud communication solution, which enables mobile network operators’ customers to access the internet for calling, messaging, and data applications more seamlessly than ever. Through access

Veeam Software, has appointed Peter C. McKay, most recently Senior Vice President and General Manager, Americas with VMware, as its President and Chief Operating Officer and promoted William H. Largent, currently Executive