BT signed a contract with Panalpina to transform and manage its global communications infrastructure. The transformation will enable Panalpina’s 15,000 employees to better communicate and collaborate internally and with their customers. This supports the company’s vision to work closer with its clients to build smart and efficient end-to-end logistics solutions.
“This agreement with BT is a major milestone on our way to becoming the most customer focused global provider of freight forwarding and logistics solutions. As our single point of contact for communication services, BT will take away the burden of managing a multitude of different suppliers, and will make it easier for us to implement new services and to support our employees and customers around the globe.” said Ralf Morawietz, Chief Information Officer at Panalpina.
Corrado Sciolla, President Europe & Global Telecom Markets at BT Global Services, said, “In the new digital world, customers and employees are becoming more demanding, ecosystems are evolving and the established rules are changing. We are very proud that a global leader such as Panalpina has chosen BT to manage their communication services in this changing environment. We will build on our long-standing expertise in serving the needs of the logistics sector to make sure that Panalpina’s employees and customers around the world can collaborate better and more easily.”