Al Murooj Rotana Introduces New Guest Services with Aruba Wireless Network Overhaul

8 years ago

Al Murooj Rotana has implemented a state-of-the-art wireless network infrastructure from Aruba. The network has improved guest Wi-Fi satisfaction by 15% and serves as platform for innovation and introduction of new services.

Renju Ramanadhan, Cluster Director of IT, Al Murooj Rotana and Al Bustan Rotana, Dubai, said, “With 900 to 1000 guests using the network on an average day, we began to see noticeable performance issues. Further, as guests increasingly utilized video and multimedia rich applications, both the speed and security of the network were brought into question. We expected and wanted a basic requirement in today’s world – a very reliable wireless infrastructure to provide stable connectivity for all our guests.”

The implementation was carried out in two phases starting with the apartment tower using one Aruba 7200 series mobility controller and 450 Access Points (APs). The hotel selected the latest hospitality technologies, in the form of Aruba 802.11ac solutions. These were Aruba AP205H as well as the outdoor AP275 access points. Utilization of these APs, specifically designed for the hospitality sector, meant that the hotel could build a host of new guest services on its new wireless platform.

Graeme Kane, Hospitality Business Development Manager, Middle East & Turkey at Aruba said, “To remain competitive, hotels need to leverage a smarter, adaptive wireless network infrastructure that delivers stable, simple, smart, secure Wi-Fi access to thousands of devices at a time and supports mobile collaboration for staff.”