GEC NEWS WIREIn line with the active efforts towards smart transformation, Dubai Courts recently launched the ‘Smart Q Ticketing’ service within the updated version of Nibras, the Middle East’s first-of-its-kind smart app with the capacity to host an integrated portfolio of smart services that are specifically designed to support the national efforts to reduce the number of clients in government centers by 80 per cent by 2018.
H.E. Tarish Eid Al Mansouri, Director-General of Dubai Courts, said: “Dubai Courts is steadfast on the path drawn by H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, for the Government of Dubai in not only addressing but also leading technical development to reach the number one ranking worldwide. Smart transformation was and still is at the forefront of Dubai Courts’ strategic priorities, having made proactive achievements in the innovation of smart and integrated services which have had the utmost impact in facilitating, accelerating and streamlining legal transactions while also raising the bar on performance index and achieving the highest levels of customer satisfaction and happiness.”
The ‘Smart Q Ticketing’ service is game-changer in facilitating procedures and saving time and effort for the completion of legal and judicial transactions. It allows customers across all Dubai Courts service centers to obtain q-tickets for their desired services and then save the ticket number on the smart app. Users can know the number of waiting persons for every service, in addition to identifying and calculating the waiting time, as well as choose their preferred center to submit their application and get the service, in a manner that ensures ultimate satisfaction and happiness.
