GEC NEWS WIREALE is making it easier for its business partners to help customers adopt enterprise communications services in the cloud. The latest release of its Alcatel-Lucent OpenTouch Enterprise Cloud 2.2 solution delivers enhancements which combine innovation and flexibility to provide businesses advanced communications capabilities, create an improved user experience, and make IT simple so it’s no longer a burdened for network management and maintenance.
The latest OTEC enhancements also introduce a powerful communications suite built for hospitality businesses of any size and category: The Alcatel-Lucent OpenTouch Hospitality Cloud solution. This solution is ideal for the hotel industry with its consumption-based models (that can match cost with hotel room occupancy) and innovative applications, as hotel staff can respond faster and more efficiently to customers with the Mobile Guest Softphone for BYOD.
“As more businesses explore moving IT services to the cloud where they can gain the benefits of decreased time and money spent, we can offer them a simplified IT management via the OTEC solution,” said Nicolas Brunel, Head of Communications Business, ALE. “And for our business partners we’ve streamlined the quote-to-cash process for OTEC, introducing the Business Store, our new and innovative online portal that allows our business partners to manage in real time all their customer needs and consumption. The Business Store will become the single online portal for all ALE cloud solutions, including network, communication, and support services.”
