Knowlarity’s Solution to Help the Retail Industry in the UAE

Knowlarity offers effective cloud communication solutions to innovate the way organizations communicate with the customers in the retail industry in the UAE. The retail industry in the UAE is experiencing a stiff competition with the exponential increase in the numbers of retail enterprises. Top of the mind recall becomes a deciding factor that has the power to draw the footfall to retail establishments.

A cloud telecommunication system can help. Knowlarity’s cloud communication solution helps with call recording feature. Every single interaction with a caller – inbound or outbound will be recorded. A CRM integrated with a calling system has a lot of data about an individual salesperson’s performance. Sales leaders can look at that data to draw insights and train.

With API Integration, Multi-Level IVR, Call Recording, Call Queuing and Call Distribution features, Knowlarity’s cloud communication solution ‘SuperReceptionist’ presents endless possibilities for businesses, to improve customer experience and retention.

On how Knowlarity solution ‘SuperReceptionist’ could help the Retail industry in the UAE, Ambarish Gupta, Founder & CEO of Knowlarity said, “The retail industry is one of the most competitive industry in the world. Every single day a new competitor enters the market and hence, it becomes important to stand out from the crowd. Our product ‘SuperReceptionist’ harnesses the power of cloud to present the most innovative solutions to rectify the glitches. We hope more and more businesses understand the power of cloud and adopt technology to grow their business.”