GEC NEWS WIREThe move provides operational intelligence to Applications Manager users who are running Siebel systems
ManageEngine has announced support for Siebel CRM in Applications Manager, its application performance monitoring solution. The move provides operational intelligence to Applications Manager users who are running Siebel systems, helping them ensure high availability and performance for Siebel business applications.
Siebel CRM typically supports critical business functions and large user communities. However, the complex nature of the Siebel web architecture — including application servers, web servers and other components — regularly presents management challenges to Siebel administrators. For instance, when a Siebel application becomes slow, the architecture makes it tough to understand the root cause of the performance degradation. As a result, a support team can spend days or weeks determining the root cause. The performance analytics from Applications Manager help ERP administrators understand and optimize the performance of Siebel CRM applications.
“Siebel solutions are business-critical applications whose high availability and performance are of great importance,” said Sridhar Iyengar, vice president of product management at ManageEngine. “Today’s Siebel announcement demonstrates that ManageEngine is committed to ensuring our customers are getting the most out of their investment in Siebel CRM systems.”
Applications Manager enables comprehensive Siebel CRM monitoring to minimize downtime and optimize the performance of Siebel CRM systems. Applications Manager monitors key performance metrics of Siebel, including components, sessions, statistics and more.
Siebel CRM support is available as a beta feature in Applications Manager. Applications Manager Professional Edition prices start at $795 for up to 25 servers or applications. A free, fully functional, 30-day trial version is available at
http://www.manageengine.com/products/applications_manager/download.html
