FeatureUsing observability will enable developers to cut through the noise and focus on the performance issues that have the biggest impact on the business.
2020 was a year that will go down in history as one of the most challenging, tragic and complex years of our lives. Technologists have never been more critical to the success of the businesses they support, and 2021 is the year they have the biggest opportunity to elevate their careers and truly change the perception of the IT industry and its impact on meaningful business outcomes.
As more organisations have shifted to accommodate our new digital lives, observability connected to business outcomes is now a necessity. 2021 will be the year of observability as companies continue to develop more complex IT systems and expand their technology infrastructures. Using observability solutions will enable developers to cut through the noise and focus on the performance issues that have the biggest impact on the business.
Part of the reason it is important to keep technology solutions operating at their highest level is to maintain a consistent digital user experience. In 2021, user experience will matter more than ever before as workers and consumers become more accustomed to digital solutions across their day-to-day lives and their expectations for flawless engagement increase significantly.
To successfully navigate this need for a seamless digital user experience, organisations will need to view maintaining their applications and technology stack as not just one-off projects, but as business-critical solutions that serve as the backbone to providing the ideal experience for end users.
Another element of this renewed emphasis on user experience in 2021 will include an elevated focus on observability not just at the application level, but beyond. For businesses that want to thrive in 2021, incorporating network visibility into existing monitoring efforts can ensure that nothing impedes the user experience, whether it is an anomaly in an application or an issue that stems from the Internet.
This enables end-users to have the best possible experience as IT teams are able to spot and address issues efficiently.
This year has put a spotlight on IT teams and demonstrated just how important technologists are to the success of any organisation. In particular, the Agents of Transformation, those elite technologists driving successful digital transformation within a company.
The AppDynamics Agents of Transformation Report 2020: Covid-19 Special Edition showed 85% of UAE technologists said the rapid response of their IT team to the pandemic positively changed the perception of IT within their organisation and 86% said digital transformation projects that would have taken years for sign off were now being approved in a matter of weeks.
2021 will be the year that positive perception will kick into overdrive and technologists will have the opportunity to impact business critical outcomes more than ever before. The emphasis that the Covid-19 pandemic has had on the need for flawless digital experiences will have lasting impacts in 2021. Organisations are already seeing the benefits of enabling their IT teams to take calculated risks and drive a faster, more innovative approach and will continue to invest in those teams and solutions in the new year.
