11 years ago

An integrated system monitoring and alert solution that is highly applicable to all industries

As companies move towards computerisation and IT security beefs up, there is a tendency for the IT network to grow increasingly complex. Precious resources should not be spent on complicated monitoring systems that take up time and energy. An ideal monitoring system should facilitate, enhance and simplify your IT operations and processes. sendQuick Avera is a simple plug and play, active 2-way monitoring system to fit your business IT operational needs. Not only one will be notified immediately on critical events in data centre but one will also be able to get a consolidated view of your notifications and responses.

The beneficial features of the sendQuick Avera includes, being an operating system that is independent in checking using Ping, Port or URL and also has wide platform compatibility for RAM, HDD and CPU check. Administration and resource management is made effortless with the inclusion of address book (AD) and shift & leave management features. SMSes are instantaneously propagated through the allocated channels to shorten on response time. With the comprehensive messaging alerting features providing on 5 levels of escalation with message acknowledgement – reduces the duration or even the possibility of downtime.

With all these features available to the sendQuick Avera, it can be applied to scenarios in IT applications when the network server application is down, or when the system resources reach their predefined threshold and when the Windows/Linux services are not responding. Security applications can also be monitored for malicious attacks to the firewall, threat of intrusion to the network or other viral threats online. Physical environmental changes can also be monitored, for instance in the interruption to the power supply (UPS) and physical environmental conditions that requires to remain at a constant state. Helpdesk SMS dispatch is available at all times in the dissemination of all required information with 2-way acknowledgement via SMS or Web.