EC News DeskNemesysco, a provider of voice analytics technologies and solutions for genuine emotion detection, and Spire Solutions, a value added distributor in Middle East and Africa, have signed a partnership agreement. Spire Solutions will distribute Nemesysco’s voice analytics technologies and solutions across the Gulf Region.
Spire Solutions will initially be focusing on promoting the human resources application of Nemesysco’s Layered Voice Analysis, LVA, technology in the UAE. Nemesysco’s LVA technology is designed to reveal the genuine emotional state of a person. LVA detects and measures uncontrolled psychophysiological changes to a person’s voice during open conversations. The technology is indifferent to language or the content of speech and can detect and measure a range of emotions, including excitement, enthusiasm, assertiveness, aggression, stress, frustration, fatigue and more.
Spire Solutions is offering a voice analytics service based on Nemesysco’s LVA technology to the human resource departments of enterprises and government organisations. This service allows managers and HR professionals to assess the personalities of candidates, including evaluating levels of honesty, and identify potential risks based on measurements of genuine emotional responses to questions during interviews and pre-employment testing.
These personality and risk assessments based on genuine emotion analysis allow HR teams to optimise their candidate selection processes by utilising highly accurate data with higher levels of predictability than was previously available. This service can also be used to conduct personality and risk assessments of existing employees and even external contractors and suppliers.
Spire Solutions has already begun large-scale proof-of-concept trials of its voice analytics service for a number of government organisations and enterprises the region.
Spire Solutions will also be targeting law enforcement agencies, call centres and financial service providers with a solution for risk assessment based on Nemesysco’s LVA technology. At a later stage, Spire Solutions is planning to expand the geographic reach for Nemesysco’s solutions it is offering to include additional countries across the Middle East and selected countries in Africa.
“We are honoured to partner with Nemesysco and introduce its market leading Layered Voice Analysis solutions in the MEA region,” said Sanjeev Walia, Founder and President of Spire Solutions. “We see a growing demand for remote recruitment and remote working, which are increasing organisational risks. Using Nemesysco’s advanced voice analysis and emotion detection, we will be helping customers recruit the right talent via pre-employment integrity and personality evaluation. Also, we will be focusing on other areas such as enhancing customer happiness by capturing genuine emotional cues and supporting fraud investigations.”
“We are tremendously pleased with how quickly synergies developed between the teams of both companies and have strong expectations for achieving mutual success with Spire,” stated Amir Liberman, CEO of Nemesysco. “We see our cooperation with Spire as not only meaningful from the business perspective, but also as a testament for the benefits of peace and cooperation between our two countries that only a short time ago was not even imaginable.”
