Qlik Ranks First in Customer and Performance Satisfaction among BI Vendors

10 years ago

Qlik Sense hopes to provide a seamless experience for self-service visualization for all members of the enterprise.

QlikView has ranked first in the customer satisfaction, performance satisfaction, production satisfaction, and considered for purchase categories among large international BI vendors in a comprehensive survey of companies using business intelligence (BI) software products. QlikView also ranked first in competitiveness and considered for purchase among dashboard vendors and first in flexibility for the user, considered for purchase, and competitiveness among visual discovery vendors.

“Qlik is ranked near to top in all of the peer groups in the business benefits KPI, making the vendor and its product set a leading driver of business value,” said Dr. Carsten Bange, founder and CEO of BARC. “The ability to employ the solution to enable fast and intuitive insights into data is clearly a strength that the product brings to decision-makers across customers’ organizations. Qlik has made significant gains in this area since the last two surveys.”

“The results of the BI Survey 14 show not only the power of QlikView, but of our commitment to our customers. We strive to make analytics intuitive, easy to use and, at times, addictive. By outperforming the competition in key areas such as performance and user satisfaction, we show how our guided analytics solution has become a natural and vital part of customers’ business operations,” said Lars Björk, CEO, Qlik.