FeatureWe have seen some definitive changes of how organisations are driving digital transformation. Many CIO or IT leaders are implementing an internal Digital Project Manager to support and drive digital strategy, digital capabilities, and digital outcomes.
Many organisations have had to adopt and transform to a new digital area in a very short time to embrace and invest to digitalise their business through initiatives like an e-commerce website, offering tailored online based services, and adopting a cloud-first approach; this is true particularly across the Middle East region.
With the right MSP and DevOps methodologies, you can go to market, adjust, and constantly improve your customer experience
With this digital-first behaviour, we are seeing a drive from businesses to increase IT spending and why a full Managed Service Provider MSP can help.
We need to see a big change in how companies are focusing on the customer journey and the way digital technologies can support and improve the whole buying experience for the customer.
With the right MSP and DevOps methodologies, you can go to market, adjust, and constantly improve your customer experience, operations, processes, data flow, continuity, complexity, and reliability, which will ultimately improve overall customer experience.
With this digital-first behaviour, we are seeing a drive from businesses to increase IT spending and why a full Managed Service Provider can help
Companies need to have the customer as their main point of focus and through adopting a digital first approach, you will not only be able to support your customers and their buying ease, but also be able to innovate, change and adapt without interfering with the customer experience.
The top focus priorities for regional enterprises on digital technologies, are allowing external vendor specialists to use their knowledge and skill sets to help IT departments with cost management, revenue growth and reducing risk. With this support, each IT leader can allow the company to focus on what they do best, as a core of their business through a culture of innovation, purpose, and revenue.
We need to see a big change in how companies are focusing on the customer journey and the way digital technologies can improve buying
The priority would be to focus on building a strong culture of innovation and adaptability, with a talented core IT team that knows how to build strong vendor and supplier relationships, while managing expectations and driving outsourced external expertise to constantly be aligned and driving forward the business goals.
There is a cross over, as digital and business transformation is one of the core elements in driving sustainability through; Virtual Businesses which will help eliminate waste throughout the business by leveraging virtual and remote methodologies through cloud adoption.
Optimisation through virtual machines and maintaining, extending all IT assets. Drive a green business model with the support of IoT to change the transactional business model into a more of a Service based and long-term sustainable approach.
