GEC NEWS WIREFirst scanner vendor to open facilities in KSA to assist customers
To support substantial customer demand for production scanners in the kingdom, Kodak Alaris announces today that it is opening dedicated service centres in Saudi Arabia to provide fast local support throughout the country for organisations using both Kodak branded as well as third party scanner equipment.
The new centres will open in June 2015 and are located in the capital, Riyadh, along with Jeddah, Dammam and Khamis Mushait. Kodak Alaris is the first scanner vendor to open facilities in the country to assist customers. This is key given high volume production scanners are fundamental to business process workflows and ensuring equipment availability and uptime is crucial.
David Whitton, Kodak Alaris’ regional sales director for the Middle East and Africa, says, “About 50% of the scanner market in the Middle East is located in Saudi Arabia. Given the volume of production scanners we sell today, increasing our service footprint countrywide is vital to support customers when they make significant hardware purchases. We now have skilled and experienced engineers on hand to ensure customers get the best possible value from using equipment we have supplied.”
