Successfully upgrades the Wi-Fi network
Sheraton Dubai, Mall of the Emirates Hotel, one of the newer additions to the Sheraton portfolio which belongs to Starwood Hotels and Resorts, has successfully upgraded the Wi-Fi network in its Mall of the Emirates (MoE) property using Aruba’s high performance Wi-Fi access points (APs) and mobility controllers to provide uninterrupted wireless connectivity to its guests.
Vises Kith, Director of IT, Sheraton Dubai Mall of the Emirates Hotel, said, “Aruba is a leading provider of next-generation network access solutions for mobile enterprises. Our guests utilize their mobile devices from the minute they enter the hotel to connect to social media platforms, access email and stream video. We feel that Aruba’s range of products delivers the quality and consistency necessary to transfer the associated large volumes of data at the high speeds required. Furthermore, the mobility controller has completely eliminated the challenges of configuring, managing and troubleshooting the wireless network which has dramatically improved our guests’ experience while reducing the efforts of the IT team.”
A total of 350 Aruba APs were deployed across the business center, 481 guest rooms, and the public areas of the hotel covering 24 floors, 10 meeting rooms, the restaurants and two lobby areas. Aruba is also providing wireless coverage in all back-office areas. The 350 APs are all remotely configured and managed by an Aruba 7200 series mobility controller.
“The Aruba APs we selected are so powerful that on many occasions, we could use a single device to provide Internet access across multiple rooms. This helped curtail costs while maximizing the utilization of each device,” said Kith.
“It is not easy to find a wireless network that meets our requirements. With Aruba, we found a reliable partner to meet the expectations of our guests and make sure that our brand standards are delivered. The simplicity of the system, combined with the reliable service provided by the team behind the deployment, has left us completely satisfied with our decision. Since the upgrade, we have received no negative feedback which is extremely encouraging to our team,” concluded Kith.