Artificial Intelligence Archives

Birendra Sen, Head, Business Process Services, Tech Mahindra.

Tech Mahindra partners with Yellow.ai to transform customer experiences with conversational AI

Tech Mahindra, announced a collaboration with Yellow.ai, the world’s leading next-gen total experience (TX) automation platform to transform enterprise customer experiences with conversational Artificial Intelligence (AI). The partnership is aimed at redefining the

4 years ago

Artificial Intelligence

Uganda’s NSSF transforms customer experience using Avaya’s Sanyu AI chatbot

The National Social Security Fund of Uganda has transformed its customer experience with self-service capabilities by introducing an AI-powered digital customer assistant named ‘Sanyu’ based on Avaya technology. Sanyu, an advanced chatbot

4 years ago

Artificial Intelligence

Meta’s new AI Research SuperCluster using FlashArray and FlashBlade from Pure Storage

Pure Storage announced its role in Meta’s new AI Research SuperCluster, which Meta believes will be the fastest AI supercomputer in the world. RSC is helping Meta’s AI researchers build new and

4 years ago

Artificial Intelligence

Michael Halas, Managing Partner, MAGNOOS Information Systems.

Post pandemic, we have been noticing an even bigger wave towards AI, automation, big data, analytics: Michael Halas, MAGNOOS

[EC] As a specialised system integrator in AI, automation, big data and analytics, and other technologies, kindly describe your points of differentiation with other competitors and your core competence? [Michael Halas] MAGNOOS

5 years ago

Artificial Intelligence

Samsung Innovation Campus launching in UAE with artificial intelligence course

Samsung Gulf Electronics announced that the brand’s global citizenship program, Samsung Innovation Campus, is launching in the UAE with a brand new artificial intelligence course to empower youth nationwide. With accelerated digital

5 years ago

Artificial Intelligence

Raed Hijer, Principal Technologist AI, ML DL, MERAT, Dell Technologies.

Legacy systems, architecture of data, restricting AI

Last year, we saw increasing innovation around artificial intelligence-powered autonomous driving technology. The automotive vehicles’ capability to collect complex data from their surroundings and use machine learning to make precise and accurate

5 years ago

Artificial Intelligence

Ramprakash Ramamoorthy, Director of Research, ManageEngine.

AI is known to overpromise and underdeliver

Artificial intelligence is built on the foundation of a digitally transformed enterprise. More digitisation means more opportunities for artificial intelligence to add value to the business. The cost of data collection and

5 years ago

Artificial Intelligence

Sameer Basha, Security Consultant, Check Point Software Technologies Middle East.

Cyber security solutions built on human-made logic

Digital transformation and technology trends have shaped how we live, communicate, and do business. Organisations have become more agile and are embracing technologies like artificial intelligence, machine learning to scale efficiency and

5 years ago

Artificial Intelligence

Stephen Gill, Academic Head of the School of Mathematical and Computer Sciences, Heriot-Watt University Dubai.

Compute power, algorithm bias, key challenges

While many industries were affected with the onset of the pandemic, e-commerce was one among very few vertical markets that experienced accelerated growth. As consumers increasingly expect more tailored experiences, hyper-personalisation is

5 years ago

Artificial Intelligence

Thierry Nicault, Area Vice President, Middle East and North Africa, Salesforce.

Investing in AI tools can boost resilience

The pandemic proved that the Middle East is at an inflection point with artificial intelligence adoption, and many companies have made it clear that artificial intelligence is here to stay. The past

5 years ago

Artificial Intelligence

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