
Complexity of customer service stack only increases
With rising inflation costs and increasing customer expectations, delivering effective customer experiences is becoming more costly and time-consuming. But this is not

Cyber fusion centre replacing SOC
Traditional approaches to cybersecurity are falling short of meeting the demands of today’s rapidly changing threat landscape. Organisations worldwide are trying to

Product lifecycle management has never been more disrupted
If the last twelve months are anything to go by, it is imperative for companies to show agility and adaptability to face

Oman Government moves entire Oracle Cloud Infrastructure into its private cloud
Oracle announced that the Government of the Sultanate of Oman has implemented Oracle Dedicated Region Cloud@Customer to accelerate its cloud-led digital transformation

Juniper Networks offering full-stack SASE with visibility into edge and datacentre
Juniper Networks announced expansion of SASE offering with the addition of Cloud Access Security Broker and advanced Data Loss Prevention capabilities to

Healthcare targeted for ransomware with attacks surging 94% YoY finds Sophos survey
Sophos, a global leader in next-generation cybersecurity, has published a new sectoral survey report, “The State of Ransomware in Healthcare 2022.” The

Impact of Ramadan on Internet traffic in Middle East and Asia
What happens to the Internet traffic in countries where many observe Ramadan? Depending on the country, there are clear shifts and changing patterns

How Yegertek is delivering customer experience solutions using Microsoft, IP Engage365
Enterprises find themselves at an inflection point where customers are unlearning some of the pandemic ways, retaining some, and tracking back to

IceWarp challenging incumbents in collaboration through hosting, partner programme
IceWarp offers proprietary cloud orchestration to eliminate dependencies and privacy concerns. It also uses an intelligent traffic management system to automatically route

Microsoft Gold Partner Mindware launches Azure ISV Hub programme for start-ups
Building on its status as a Microsoft Gold partner, Mindware, one of the leading Value-Added Distributors in the Middle East and Africa,

Moro Hub partners with global consultancy Perform IT for Business Observability Solutions
Moro Hub, a subsidiary of Digital DEWA, the digital arm of Dubai Electricity and Water Authority, announced its partnership with Perform IT,

Nutanix finds financial services trailing global average by 10% in multi-cloud adoption
Nutanix announced the financial services findings of its global 2022 Enterprise Cloud Index (ECI) survey and research report, which measures enterprise progress

