Using BSS to transform telecom customer experiences
If you are not a digital native, you may remember a time when the phrase, customer is king, could be met with
Why businesses fail to transform customer experiences
Discrete manufacturing and process manufacturing spent more than $333 billion on digital transformation, DX solutions last year, representing nearly 30% of all
Transforming the CIO’s role in enterprise strategy
Ella, a newer CIO at a large retail company, knows digital will change the entire business model of the enterprise. Blockchain could revolutionise the
Designed-in security will dominate next generation of devices
Over the past decade, we have seen a proliferation of smart devices that possess the capabilities of information processing and network connectivity.
CFOs can assist in successful digital transformation
The impact of digital transformation on every aspect of the business – from back-office processes to the customer experience – means that
CH‘AT’ Your Service
An assistant who always listens, anticipates our every need and takes action when necessary – wouldn’t that be an ultimate luxury for
Why is Facebook investing in cryptocurrency and building a blockchain association
Announced on 18 June, the combination of Calibra and Libra, heralds Facebook’s arrival into the realm of cryptocurrency and instant payments. The
Dtec Appoints Sage as Strategic Partner to Support Tech Startups
Dubai Technology Entrepreneur Campus (Dtec) has signed a non-exclusive, one-year strategic partnership agreement with Sages. Hans Christensen, Vice President at Dtec, and
BeyondTrust Simplifies Endpoint Privilege Management with PAM Platform Integration
BeyondTrust released its Privilege Management for Windows and Mac, formerly Avecto Defendpoint. Now integrated with BeyondTrust’s BeyondInsight platform, organizations can achieve critical
Employees in Companies Embracing Digital Transformation Benefit from Increased Job Satisfaction: Research
New research from ServiceNow reveals employees in EMEA companies, embracing workplace automation, report greater job satisfaction (62%), customer satisfaction (71%) boosted productivity (72%)
Dubai Festival City Mall Contributing to UAE’s Green Economy Goals
Dubai Festival City Mall will become one of the first Malls in the UAE to install solar panels with the aim to
