GEC NEWS WIRENew solutions serve “Era of Engagement” where effortless, multichannel communications and collaboration increases productivity, profitability, and lifetime team and customer loyalty
Avaya today unveiled new communications solutions that address multichannel communication preferences, while meeting enterprise security, availability, manageability and scalability requirements. The new “Avaya Engagement Solutions” include innovative technologies that connect locations and functions across the enterprise, integrate communications-enabled applications into workflows and support the seamless migration from desk to mobile. Avaya, together with its expanded partner ecosystem, which today now includes Google, is ushering in a new “Era of Effortless Engagement,” where natural communications preferences co-exist with enterprise requirements to forge deeper connections between people, andunlock higher levels of productivity and profitability.
“With communication at the heart of so much employee and customer frustration, building engaged organizations is the number one challenge for21st century business,” said Kevin J. Kennedy, CEO, Avaya. “Business needs to empower people with technology and services to communicate effectively and effortlessly in the workplace – with each other and with customers.For more than two decades, Avaya has pioneered business communications, and as the world ushers in a new era of engagement,our solution portfolio is again a step ahead, addressing all modern user preferences with the proven reliability, performance and manageability global Fortune 500 companies depend on for success.”
