Avaya celebrated the support, innovation and contributions of its customer and partner community from Europe, Asia-Pacific, Middle East and Africa (EMEA) at Avaya Engage, a four-day forum hosted at the Atlantis the Palm in Dubai.
The Avaya Awards celebrate the role Avaya Connect channel partners play in driving Avaya’s success across the combined geographies. As customers’ needs and challenges evolve, Avaya’s partners are central to its strategy of delivering services-led, outcome-focused engagement.
More than 1,500 industry leaders, technology innovators, key decision-makers, and senior Avaya executives came together at Avaya Engage from more than 70 countries. Partners were given invaluable insights into key technology trends and the opportunities they present, in addition to Avaya’s strategic vision for the upcoming year.
Avaya Partner Award winners were across the categories of Customer Innovation Award, Innovation Partner of the Year, Growth Service Provider of the Year, Distributor of the Year, Midmarket Partner of Year, Cloud Service Provider of the Year and Partner of the Year for the EMEA region. Regional winners from the Middle East were:
Growth Service Provider of the Year
- Batelco, North Gulf
- Etisalat, South Gulf
Distributor of the Year
- APTEC – Ingram Micro
Midmarket Partner of Year
- Visiontech Systems LLC, UAE
- Al-Mehwar, KSA
Cloud Service Provider of the Year
- Viva Bahrain for offering Avaya’s solutions in a Cloud Services model for businesses across Bahrain, enabling organizations to purchase the capacity and services they require, as and when needed, without large upfront costs
Partner of the Year
- MDS PACC, Middle East and Africa
“The Avaya Awards celebrate and recognize the role our partners play in driving Avaya’s growth and customer-centric strategy. We are investing and developing our partner ecosystem to enable more companies to implement business communications solutions that help drive their digital transformation journeys. Avaya ENGAGE provided the perfect platform for us to drive innovation and deliver industry leadership across the combined regions.” Fadi Moubarak, Channel Leader, AVAYA International
“Avaya ENGAGE is focused on innovation – we aim to highlight the importance of innovation in driving companies’ success and to celebrate how our customers and partners are delivering innovation every day, helping their customers and partners to achieve their digital objectives. The Avaya Awards showcase how we are helping organizations of all sizes achieve better collective outcomes – and how these organizations are helping us in our own transformation journey.” Nidal Abou-Ltaif, President, Avaya.