Banks Urged to Leverage Information Management

9 years ago

UAE E-Commerce to Quadruple to USD 10 Billion by 2018: Mastercard

UAE banks are urged to adopt high-performance information management to support the rapid growth in mobile banking, industry experts announced today.

GCC banks are aiming to expand digital and mobile customer offerings, such as mobile payments, customer alerts, opening accounts and mortgages, especially as the UAE’s e-commerce market is set to quadruple to USD 10 billion by 2018, according to Bank Audi.

“In a highly competitive market, the UAE’s banks need to harness the power of digital products and services as the key differentiator for enhancing the customer experience, increasing their market share, and growing profits,” said Andrew Calthorpe, CEO, of banking IT solutions consultancy Condo Protego.

However, in the GCC and UAE, only 34 percent of banking customers use mobile banking, and 55 percent are not satisfied with current offerings, especially due to lack of real-time information and slow transaction speeds, according to the EY report.

“Banking CIOs need to have the real-time and scalable solutions that enable them to work smarter with their data,” added Andrew Calthorpe.

In anticipation of the exponential growth in customer data, UAE banks are adopting high-performance network-attached storage solutions, such as by EMC Isilon. Network-attached storage combines file systems, volume management, and data protection into one unified layer, delivering more efficient, scalable, and agile network infrastructure.