Business Archives

Shakira Talbot, Group Vice President, CRM EMEA at ServiceNow.

UAE customers lose 83 million hours yearly due to poor service: ServiceNow

ServiceNow research reveals that customers in the United Arab Emirates spend over 83 million hours each year on hold due to poor customer service, despite advancements in AI-powered support. The research, conducted

2 months ago

Business

Marwan Zeineddine, Managing Director of SAP UAE

Ministry of Finance approves SAP as eInvoicing service provider

Ministry of Finance has pre-approved SAP as an eInvoicing service provider under the country’s new electronic invoicing framework, making it the first ERP provider on the approved list. The recognition positions SAP

2 months ago

Business

Fernando Morillo, Group Head of Retail Banking at Mashreq

Mashreq offers digital cross-border accounts for non-resident Egyptians

Mashreq has announced the launch of a new service for its UAE-based Egyptian customers. For the first time, UAE-based customers of Egyptian nationality can open accounts with Mashreq Egypt instantly, fully remotely,

2 months ago

Business

du launches enhanced connectivity support for UAE SMEs and startups

du has launched a new business continuity initiative to provide enhanced connectivity and support services for SMEs, startups, and entrepreneurs across the United Arab Emirates. As businesses navigate an ever-evolving landscape, du

2 months ago

Business

IEC Telecom welfare system supports 5,000+ offshore personnel

IEC Telecom UAE is enhancing crew welfare in the offshore energy sector with its Welfare System, providing structured and reliable connectivity for more than 5,000 personnel at sea. As expectations around corporate

2 months ago

Business

H.E. Sheikh Nahyan bin Mubarak inaugurates SAMENA Leaders’ Summit 2026 in Dubai

H.E. Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Tolerance & Coexistence inaugurated the SAMENA Telecommunications Council Leaders’ Summit 2026 at Atlantis The Palm, bringing together regional leaders to discuss intelligent networks

2 months ago

Business

shesh Mukhopadhyay, General Manager, GBM

GBM Bahrain appoints Ashesh Mukhopadhyay as General Manager

Gulf Business Machines (GBM) has appointed Ashesh Mukhopadhyay as General Manager for its operations in Bahrain to support the country’s ongoing digital transformation. A 30-year industry veteran, Ashesh has been an integral

2 months ago

Business

Naveen Kumar, Senior Associate Director, Janus Henderson

Janus Henderson appoints Naveen Kumar to expand Middle East presence

Janus Henderson has appointed Naveen Kumar as Senior Associate Director in Dubai, strengthening its client group and regional presence across the Middle East. In this newly-created role, Naveen will be responsible for

2 months ago

Business

Justin Smith, Managing Director at Ansarada

Middle East renewable energy investment rises 28%, Ansarada report finds

Ansarada reports that renewable energy investment in the Middle East has increased by 28% year-on-year, driven by stronger focus on energy security and infrastructure development. The 2026 Renewable Energy Infrastructure Outlook Report,

2 months ago

Business

Travellers are selecting modes based on specific needs

Yango Drive report highlights AI impact on UAE mobility ecosystem

Yango Drive released its 2025 Mobility Report highlighting how AI is transforming travel, mobility services, and user behaviour across the United Arab Emirates. The analysis points to several core trends shaping the

2 months ago

Business

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