GEC NEWS WIREBT Group first quarter results till 30th June revealed
Gavin Patterson, Chief Executive said: “We’ve made a good start to the year, with growth in revenue and strong cash flow. We’re on track to deliver our full year outlook. Our integration of EE is progressing well, alongside our business reorganization that took effect on 1 April. EE performed strongly, both financially and commercially, and our customers are seeing the initial benefits of our acquisition with BT Sport now available to EE pay monthly customers. We remain focused on improving customer experience and 100% of EE pay monthly calls are now handled in UK and Ireland contact centers. We’ve reduced engineer missed appointments by more than a third since last quarter and Openreach is again ahead on all 60 minimum service levels set by Ofcom. Our investment plans remain central to our future and so we will be rolling out further fibre in the coming months, as well as 4G through the Emergency Services Network contract. Our aim is to make these services as universally available as we can, whilst also deploying a new generation of ultrafast broadband.”
Key points for the quarter are: Growth in underlying revenue3 excluding transit on a pro forma basis up 0.4%. Underlying EBITDA3 on a pro forma basis down 2% reflecting our launch of BT Mobile handsets. 79% share of broadband net additions. Mobile pay monthly net additions of 244,000, with record low EE churn. Significant governance changes planned to further increase the independence and transparency of Openreach.
