Business Transformation – Technology Trends for Channel in 2025

Walid Issa, Senior Manager, PreSales and Solutions Engineers - Middle East & Africa, NetApp
2 days ago
  1. How will AI and machine learning advancements shape the channel landscape, and what opportunities will they create for partners to differentiate themselves?

AI and machine learning are already redefining the channel landscape, enabling partners to unlock new efficiencies and deliver smarter, data-driven solutions to their customers. From predictive analytics that optimize storage and resource usage to AI-powered security and automation tools, partners have a unique opportunity to elevate their value proposition.

However, for partners, the real differentiation lies in how they help customers operationalize AI and make it work for them. Partners who can demonstrate tangible outcomes, like reduced costs, faster time-to-insight, or proactive risk mitigation, will stand out. Partners can and should also leverage AI to enhance their own service offerings. It can be through AI-driven support, optimized infrastructure management, or tailored recommendations.

Partners should also focus on expertise, fine-tuning and tailoring solutions that cater to industry-specific AI needs and supporting customers with scalable, hybrid cloud infrastructures to fuel their AI initiatives.

  1. What strategies should channel partners adopt to capitalize on the growing demand for edge computing and localized data solutions in 2025?

The demand for edge computing and localized data solutions stems from the need for real-time decision-making and reduced latency. For channel partners, success lies in tailoring edge strategies to customers’ operational needs.

Partners must start by shifting from a ‘one-size-fits-all’ approach to delivering outcome-based edge solutions. This involves assessing workloads and identifying where edge deployments make the biggest impact. This can be in manufacturing, retail, healthcare, or smart city infrastructure. Partners should also consider offering hybrid edge-cloud solutions, which is key.  Customers want seamless integration between their on-premises edge devices and centralized data centers or clouds. Partners who can architect flexible, scalable solutions will lead the pack. Lastly, a strong focus on data security and governance at the edge is non-negotiable. Partners need to address this upfront, demonstrating how localized solutions can keep data safe and compliant without compromising on performance.

  1. With cybersecurity threats becoming more sophisticated, what innovative solutions should the channel prioritize to stay ahead of the curve?

Cybersecurity isn’t just a necessity, it’s a cornerstone of digital trust. For channel partners, the priority must be on proactive, AI-driven threat detection and prevention solutions.

Innovative offerings like AI-based anomaly detection, zero-trust architectures, and integrated data protection frameworks should be central to channel strategies. Partners also need to look beyond standalone solutions. A holistic approach that integrates cybersecurity into hybrid cloud and edge environments is essential, as data no longer resides in one place.

Another area for differentiation is cybersecurity as a managed service. Many organizations struggle with in-house expertise. Partners who can provide end-to-end services—covering detection, response, and recovery—will build lasting customer relationships and recurring revenue streams.

For example, NetApp’s data-centric security solutions provide a significant opportunity for partners to differentiate themselves by offering customers proactive and resilient cybersecurity strategies. The NetApp ONTAP equips customers with multi-layer ransomware protection, including immutable snapshots and anomaly detection, enabling quick recovery from attacks—critical for businesses concerned about data loss. With NetApp Cloud Insights, partners can deliver enhanced visibility and threat monitoring across hybrid and multi-cloud environments, positioning themselves as trusted advisors in managing and securing complex infrastructures. The NetApp BlueXP empowers partners to address customers’ governance and compliance needs by ensuring secure data mobility across hybrid architectures. By integrating these solutions into their service portfolios, channel partners can create value-added offerings that mitigate cybersecurity risks, protect business continuity, and position their customers to thrive in an increasingly hostile digital landscape.

  1. How can channel partners align their business models with the increasing focus on sustainability and eco-friendly technology solutions?

Sustainability is a business imperative, and not a buzzword anymore. Channel partners have a major role and responsibility in helping customers reduce their carbon footprints while optimizing performance. To align with this shift, partners should focus on energy-efficient IT solutions, from storage systems designed for reduced power consumption to hybrid cloud architectures that optimize workload placement for efficiency.  Partners must also be transparent, showing quantifiable sustainability metrics, like carbon savings or reduced e-waste, which can strengthen their value proposition and win over eco-conscious customers. Lastly, embedding sustainability into the business model itself, whether through green certifications, sustainable supply chains, or partnerships with technology vendors committed to ESG goals—will be critical for long-term credibility and success.

NetApp has a strong focus on sustainability and gives channel partners the tools to position themselves as leaders in green IT. By integrating solutions like ONTAP, BlueXP, and Keystone into their offerings, partners can deliver measurable sustainability outcomes—whether through energy-efficient storage, optimized cloud solutions, or carbon footprint visibility. This not only addresses customers’ environmental priorities but also enables partners to differentiate their services, open new revenue streams, and strengthen long-term customer relationships.

  1. What role will hybrid cloud architectures and multi-cloud solutions play in channel strategies, and how can partners prepare for this evolution?

Hybrid cloud and multi-cloud architectures are becoming the de-facto approach for enterprises looking to balance agility, performance, and control. Channel partners who embrace this shift will be at the forefront of IT transformation. The role of hybrid and multi-cloud lies in giving customers the best of both worlds; the flexibility of the cloud and the control of on-premises environments. For partners, this means designing solutions that enable seamless workload mobility, centralized management, and consistent performance across clouds.

Partners need to build expertise in cloud orchestration tools and automation platforms that streamline multi-cloud operations. They should also focus on developing managed services that simplify the complexity of hybrid environments to help customers achieve operational excellence without hassle. By becoming cloud-agnostic advisors and solution providers, partners will drive real value, positioning themselves as essential enablers of the hybrid cloud future.

Don't Miss

Data-Driven Success: NetApp’s George Kurian on Empowering Enterprises with Intelligent Data Infrastructure

How do you tailor your solutions to meet the unique needs of

Harmonizing the power of AI with the future we want to build

Today, artificial intelligence is perceived as a revolutionary force that will change