IceWarp challenging incumbents in collaboration through hosting, partner programme

Pramod Sharda, CEO IceWarp, India and Middle East.
Pramod Sharda, CEO IceWarp, India and Middle East.
by
2 years ago

IceWarp offers proprietary cloud orchestration to eliminate dependencies and privacy concerns. It also uses an intelligent traffic management system to automatically route user requests to the closest server, ensuring optimal performance for global end-users. The company constantly monitors and upgrades its infrastructure to ensure that its platform is always available and scalable.

In terms of sync, IceWarp offers real-time synchronisation across all devices and platforms. Changes made on one device are immediately reflected on all others, whether it is a calendar event, contact modification or a new email. IceWarp’s platform is designed to be highly performant and responsive, even under heavy load.

IceWarp builds advanced communication and collaboration platform, operating data centres in Middle East for data localisation. IceWarp’s solution is hosted on multiple global platforms, this allows the company to offer its customers a high level of flexibility and choice. IceWarp also offers support to its customers via phone, email, and live chat.

IceWarp’s Email to TeamChat Integration feature is a differentiating factor. Integrated TeamChat allows users to securely share files of any size with anyone – inside or outside the company. Conveniently drag and drop files directly into chats or choose specific channels for team projects. Files are stored in the cloud and can be easily accessed from anywhere.

From email through team chat to audio and video conferences, from calendar and contact syncing through document sharing to collaborative editing. With IceWarp, users can enjoy flexibility with Outlook on personal devices. Emails, Calendars, Contacts, Tasks as well as Notes including colour categories and HTML content seamlessly sync with Outlook as well.

With delayed send, you get five extra seconds for when you change your mind

 

Key product features

Advanced security

Signature-based AntiVirus, online CYREN AntiSpam, and IceWarp Authenticator for two-factor authentication. Multi-layered security meets the world’s most stringent industry standards and legislation. Moreover, by integrating everything users need under a single login – Email, TeamChat, and Storage, IceWarp is able to provide them with a superior and safer communication experience at work.

Outlook compatibility

Emails, Calendars, Contacts, Tasks as well as Notes including colour categories and HTML content seamlessly sync with Outlook. Enjoy true freedom and flexibility with Outlook on personal devices with IceWarp mobile sync for all leading smartphones.

Smart multitasking

Compose multiple emails while chatting with a co-worker, reviewing a document, or searching through TeamChat rooms. All of this during a conference call. IceWarp’s solution delivers an innovative, cost-effective, all-in-one collaboration platform comprising of an entire family of apps that offer real-time collaboration tools, simplified sharing options, and smooth integration of various virtual office functions.

 

Smart planning

Know immediately if you can accept a proposed meeting. The interactive invite dialogue shows an overview of your schedule around the indicated time. Check free, busy times for team members and resources with just a few clicks. Schedule rooms, audio, video conferencing, and other resources directly from the invite.

Smart attachments

SmartAttach uploads large files such as videos or presentations to our cloud and automatically includes a link in the email body. So, your file is delivered fast and doesn’t clog your recipient’s mailbox. Users can also attach documents to any TeamChat message for quick retrieval by co-workers. Versioning ensures that you are always working on the latest version of a document. Document access can be easily controlled with user groups and permissions.

Smart delayed send

Sometimes you remember to add an attachment right after hitting the Send button. It has happened to all of us. With delayed send, you get five extra seconds for when you change your mind. The message will be held in your outbox for the specified time and then delivered automatically.

Administer and customise

Manage your domains and user accounts using multi-tenant architecture. Configure DKIM to avoid email spoofing and enhance security. Set up DNS records with the relevant DRF file or use white labelling options.

Check free, busy times for team members and resources with just a few clicks

 

Manage your domains and user accounts using multi-tenant architecture


PARTNER PROGRAMME


IceWarp has built its network of hosting centres to avoid conflict with hyper scalers and is offering an alternative to incumbents in the workflow space.

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