Customers Achieve 103 percent ROI with Epicor ERP: TEI Study

10 years ago

Independent Research Firm Study Highlights Economic Benefits of Over $5 Million from the Implementation of Next-Gen Epicor ERP Suite

Epicor Software Corporation has announced the availability of a new Total Economic Impact (TEI) study that examines the potential return on investment (ROI) companies can achieve with the Epicor enterprise resource planning (ERP) suite. The June 2014 commissioned study conducted by Forrester Consulting on behalf of Epicor is titled, “The Total Economic Impact of Epicor ERP: Cost Savings and Business Benefits Attributed to Epicor ERP.”

The study is based on detailed interviews conducted with a number of Epicor customers worldwide. Their combined attributes and experiences form a composite organization from which Forrester developed a framework to measure the potential financial impact and investment return of Epicor ERP on an organization. Based on the analysis, Epicor ERP enabled the composite organization to achieve risk-adjusted monetary benefits of more than $3.8 million, with a risk-adjusted ROI of 103% and a payback period of 15 months, in addition to $1.25 million in productivity savings bringing the total economic benefit to more than $5 million. Furthermore, with Epicor ERP the composite organization achieved significant business benefits and productivity improvements across its supply chain management, production management, planning and scheduling, sales, finance and IT functions including:
increased inventory turns resulting in a 15% reduction in average inventory levels
12% time savings (2,500 hours per year) in production control as a result of Epicor’s visual Kanban and lean manufacturing capabilities;
increased productivity due to the integrated manufacturing execution system (MES) for online visibility of plant floor and plant-based transactions;
increased sales productivity and improved customer satisfaction through more accurate sales estimates and order fulfillment, streamlined order-to-cash processing and self-service ecommerce storefront for order placement and tracking;
improved cross-organizational financial visibility and control over financial reporting, planning, and forecasting processes, while complying with corporate, finance, and international trade standards;
continuous improvement and increased productivity through creation and enforcement of unique business processes, alerts, and workflows that eliminate waste among critical business processes without customizing the software; and,
a relatively short time to implement and deploy, lowering cost of ownership and accelerating ROI.