GEC NEWS WIREThe Department of Economic Development – Ajman has successfully completed its Unified Automation Platform initiative, resulting in automation of its administrative and customer services. The achievement, which is part of the department’s continuing move to drive in digital and smart transformation across its operations, represents a strong impetus to align the business processes with the latest technical developments–increasing the efficiency of transactions and upgrading the quality of the services provided to its customers and investors, which falls in line with the emirate’s efforts to create an attractive investment environment and achieve economic prosperity. The initiative is part of Ajman’s Digital Transformation Plan 2017 – 2022, a program launched with an aim to help provide people with innovative and smart digital services that are both fully automated and financially efficient.
DED-Ajman has expressed commitment in further enhancing government services via the streamlining of procedures, which can increase efficiency and productivity–in line with the goals of digital transformation and in adherence to the emirate’s move to create guidelines and standards to facilitate smoother business transactions; meet the needs of the local community and support Ajman’s efforts to position itself as a thriving business hub.
In the same context, the Department intends to launch and implement a series of quality-based projects, including the launch of 50 eServices in 2017, which is currently being. To date, a set of 12 new services have already been launched, while other services will be launched within the next few months at the average of 12 services per service pack.
Yaqoub Yousuf Rasheed, Director, IT Department, DED-Ajman said “The successful implementation of the Unified Automation Platform project is an important addition to our efforts to use advanced technology in promoting the business environment in Ajman. The development of digital infrastructure and smart and innovative services that support the efforts to facilitate business transactions is one of the strategic priorities to build a sustainable competitive economic environment in line with Ajman Vision 2021.”
