DSG Software Kit To Measure Public’s Level of Happiness

DSG will provide and develop the SDK for all government entities and will oversee its dissemination across the emirate

As part of the ‘Smart Government’ initiative and efforts to transform Dubai into the world’s smartest city, a team from Dubai Smart Government Department (DSG) has begun developing a smart, interactive software development kit (SDK) to be connected to a central database that measures the public’s happiness index and satisfaction with Dubai’s government services. The project is being done in coordination and cooperation with the Executive Office of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai.

DSG will hold a workshop on January 19, 2015 for various government departments and authorities in Dubai to introduce the SDK project as well as discuss the technical mechanisms that will connect the system to a central database and the technical support that will be provided to achieve the leadership’s vision.

H.E. Ahmed Bin Humaidan, Director General, DSG, said: “The workshop will be held to start the implementation process of the ‘Happiness Index’ initiative launched by H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in order to measure the public’s level of happiness and satisfaction towards government services provided to them on a daily basis in consideration of the rapid changes in people’s expectations.”
Bin Humaidan added: “We are creating this SDK to recognize the importance of concerted efforts among Dubai’s government entities to realize the leadership’s vision of meeting all the necessary requirements of our country’s citizens and residents. We aim to enhance their experience by raising the efficiency of all government agencies and strengthening the necessary infrastructure. I am confident that this dashboard will effectively promote Dubai’s competitiveness globally to become the smartest regional and global government. Additionally, we strive to maintain the UAE’s top position at the regional ‘International Happiness Index’ in 2014.”