Dubai Culture goes ‘Smart’ with Xerox MPS

10 years ago

Optimizes its printing environment and streamlines its workflow efficiency by 20 %

In line with the continuous endeavor of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to transform Dubai into a ‘Smart City’, Dubai Culture & Arts Authority (Dubai Culture) is going ‘smart’ with its printing solutions.

Andrew Horne, GM at Xerox Emirates commented.
“Xerox Emirates always aims to support its customers in streamlining their work processes, thereby allowing them to focus on their real business objectives and demands. By providing Dubai Culture with Xerox cutting-edge Managed Print Services tools, we were able to ensure that the organization’s print management was streamlined though the introduction of productive printing devices from one vendor and a single point of contact for all equipment-related issues.”

The Emirate’s dedicated entity to promoting heritage, culture and the arts is optimizing its printing environment and streamlining its workflow efficiency by 20 % led by a 74% reduction of the equipment fleet and automated supplies order system using Managed Print Services (MPS) tools from Xerox Emirates.

“The new printers offer superior performance and print capabilities for different types of documents. As a result the printing process becomes more efficient, less expensive and helps manage service maintenance proactively. This in turn enables the IT team to devote more time on critical tasks and initiatives that serve the core activities of Dubai Culture. We are committed to achieving innovation solutions based on latest best practices in technical services. Our goal is to make these solutions available for all employees, with a focus on reducing operating costs, and to provide better services for customers and raise customer specification and happiness,”said Mohamed Yousif Al-Hammadi, Infrastructure and Technical Support Manager, Dubai Culture. “The new system for printing is easy to use and is multifunctional, such as printing and copying several documents quickly and effectively,” said Zamzam Alhammadi, System Specialist, Dubai Culture.

“Xerox Emirates always aims to support its customers in streamlining their work processes, thereby allowing them to focus on their real business objectives and demands. By providing Dubai Culture with Xerox cutting-edge Managed Print Services tools, we were able to ensure that the organization’s print management was streamlined though the introduction of productive printing devices from one vendor and a single point of contact for all equipment-related issues.”Andrew Horne, GM at Xerox Emirates commented.