GEC NEWS WIREA study by Dimension Data highlights challenges that CIOs are facing when it comes to adopting a user centric approach to doing business
Large organizations are immature when it comes to planning end-user computing initiatives, preferring to measure feedback instead of acting strategically.
This is highlighted in the 2015 Mobile Workforce Report published today by Dimension Data. The company surveyed 730 organisations employing 1000 – or more – staff across five regions, 11 countries, and 14 industries. The research was undertaken to understand the challenges that CIOs are facing when it comes to adopting a user centric approach to doing business, and provide insights into strategies and habits influencing end-user computing.
According to the report, of those organisations polled, 44% have incorporated enterprise mobility into a broader end-user computing strategy and have budget for end-user computing on multiple devices, while 13% have no end-user computing strategy in place.
The research indicates that almost two thirds (61%) of participants indicated that they are seeing ROI from end-user computing initiatives, with a further (65%) of organisations are seeing competitive advantage from their approach to end-user computing.
Jaco Hattingh, Senior Vice President for Enterprise Mobility at Dimension Data says, ““It appears that the proliferation of employee-owned mobile devices has placed the IT department in a reactive state when it comes to management and enablement, leaving CIOs unable to respond strategically.” Hattingh points out that giving end-users access to information via company portals signals that the right steps towards market maturity are being taken. “It’s all about embracing the new workspace – the workspaces for tomorrow.”
