Emirates NBD upgraded its widely used ‘mePay’ service by enabling cash transfers to recipients who are not Emirates NBD customers or do not have a bank account.
Via any Emirates NBD ATM or their mobile banking app, customers can now transfer cash to anyone in the UAE using only the recipient’s mobile number. Beneficiaries will receive a SMS with a one-time PIN to withdraw the amount transferred from the closest Emirates NBD ATM.
“Our enhanced mePAY service is truly reflective of Emirates NBD’s customer-centric innovation led strategy and is unlike any other cash transfer service in the UAE,” said Suvo Sarkar, Senior EVP & Group Head – Retail Banking & Wealth Management at Emirates NBD said: “By optimising our digital banking services across ATM and mobile, we are enabling customers to withdraw cash or send cash remotely in an instant to those who might not necessarily have a bank account or their cards accessible to them. This facility is particularly helpful if you are sending money in an emergency or do not have the recipient’s bank details.”
The new mePAY service makes cash transfers quick, easy and intuitive especially while making small payments to friends or colleagues as it replaces a bank account number with a mobile number. The service can also be used to make quick payments to recipients without bank accounts, including house help, in the absence of ready cash.
