ManageEngine ADSelfService Plus Empowers Mobile Workforce with Cached Credentials Management
ManageEngine’s ADSelfService Plus, its self-service password management solution, now updates Windows cached credentials. With this feature, ManageEngine now provides remote users with immediate access to their machines after they reset their passwords, solving one of the most frustrating forgotten password issues facing today’s mobile workforce.
“ADSelfService Plus helps users solve password issues on their own and work uninterrupted even when they are away from the office,” said Parthiban Paramsivam, director of product management at ManageEngine. “Users can reset their forgotten passwords using the Windows logon extension employed by ADSelfService Plus, and it automatically updates the cached credentials. All they need is a virtual private network client on their machines to establish a connection with the Active Directory domain.”
The ADSelfService Plus enhanced Windows logon extension synchronizes the locally cached password with the new password in Active Directory. As soon as an end user resets his password in Active Directory using the Windows logon extension, it establishes a secure connection to the domain controller using a VPN client, such as Fortinet, and seamlessly updates the cached password. ADSelfService Plus uses a multi-factor authentication technique comprising security questions; SMS and email-based, one-time passwords; and Google Authenticator to verify users’ identities. Once verified, users can easily reset their passwords from the logon screen of their machines on their own. The cached credentials will also be updated immediately, allowing remote users to log on to their machines using their new passwords anytime.
