Epicor Wins the First Gulf Customer Experience Award

Recognised for Commitment to Customer Excellence in the Technology Sector

Epicor Software Corporation has been named the best technology business for customer service in the GCC. The company was pronounced winner of the Technology and Telecom category at the Gulf Customer Experience Awards 2015 gala ceremony, held at the Jumeirah Creekside Hotel in Dubai.

“At Epicor, we believe that strong engagement with our customers is vital,” “We have therefore adopted a customer-centric approach to our working culture, which runs through the whole business — from the work of our global customer advocacy team to sales, marketing and technical support.

“Winning at the Gulf Customer Experience Awards is testament to our continuous efforts to engage with our customers at every level. The award acknowledges our commitment to fully understanding their business requirements so that we can work effectively to deliver the best software solutions for them. It is a great honour to be recognised by the industry for our customer-friendly approach and we will continue to work hard to offer our customers the best experience possible, combined with our technological leadership,” said Vinod Raghothamarao, Customer Engagement Manager for Epicor Software in the Middle East