GEC NEWS WIREUptick in economy shows up in banking sector as well as banks opt for software services to enhance process efficiencies and customer experience.
Finesse reports doubling of revenues and growth in business, attributing credits to its Banking Process Automation services. The company provides process automation as a capability service alongwith software application delivery depending on requirements of customers. Banks are additionally given the flexibility to choose to contract only the maker part of transactions or both the maker and checker parts.
Though Finesse is mostly offering these services to banks in the Middle East region, the company is also open to provide some of these services on an offshore basis for cost arbitrage. Security concerns surrounding data security and off-site hosting are also taken care of.
The leadership of Finesse are upbeat ;“Volumes have grown on a compounded basis by over fifteen percent in the first six months of the year. Currently we process over 3 million transactions every month” said Raju Ramesh, Co-Founder & CEO at Finesse.“Our offering helps because we charge on a transaction volume basis. Banks pay only for costs that they incur to service their customers.”, said Sunil Paul, Co-Founder & COO at Finesse. “Finesse works closely with key stakeholders in all engagements and provides the services of domain experts in any area where the customer faces a pain point” said Sekhar Thodla, Strategic Advisor at Finesse.
Finesse intends to increase both the depth and breadth of their offering going forward.
