First All-Female Business Process Services Center In KSA

Initiative by Saudi Aramco, GE and Tata Consultancy Services supports the Kingdom’s industry localization plans

Saudi Aramco, GE and Tata Consultancy Services (TCS) announced the launch of the first all-female business process services center in Riyadh, Kingdom of Saudi Arabia. The center will be staffed by Saudi females with TCS and GE owning 76% and 24% equity in the new venture, which will initially serve Saudi Aramco and GE as anchor clients.

The new business process services center will serve as a building block to localize the business process outsourcing (BPO) industry in the Kingdom. The three partners will work together with the intention of scaling up the new venture to create up to 3,000 jobs for Saudi professional females. GE will create up to 1,000 employment opportunities for this initiative.

Khalid A. Al Falih, President and CEO, Saudi Aramco said: “We are helping to build the nation’s capacity as it move towards a knowledge economy by maximizing local content, adding value through integrated industrial parks, and promoting economic diversification and entrepreneurship. In light of the demographic realities, this comprehensive framework offers a winning formula to create jobs.”

The center will help corporations in the Kingdom to take advantage of a globally accepted business and operating model which allows business to focus on core competencies.
Cyrus Mistry, Chairman of Tata Group, said: “The Tata Group has a long history of encouraging women to achieve their potential and contribute to the community and we are delighted to work with Saudi Aramco and GE to help provide careers for women in the Kingdom and enable them to contribute to its economic progress. Saudi Arabia is a focus market for the Tata Group where we have built strong partnerships and this ambitious initiative is an example of our commitment to this market.”