GEC NEWS WIREFocus Softnet is partnering with Tata Communications to host its cloud-based ERP solutions on the IZO™ Private Cloud platform. Tata Communications’ IZO™ Private Cloud platform is enabling Focus Softnet to offer its cloud-based ERP solutions either as a public cloud SaaS solution or as a private cloud option.
“We are proud to partner with Focus Softnet, who is moving their Focus 9 solution to our IZO™ Private Cloud, after a successful proof of concept on the Tata Communications cloud platform. During the six months of operations after startup, Tata Communications has been actively helping Focus Softnet onboard 40+ new customers.” said Rajesh Awasthi, Associate Vice President – Managed Hosting & Cloud Services, Tata Communications.
“Customers globally have common demands such as flexible operational payments, scalability requirements, usage agility, and the option of global delivery anywhere and anytime, which are now met by the IZO™ Private Cloud platform,” explains Ali Hyder, Group CEO of Focus Softnet. “We now have a single point of contact to support our ERP software solutions. With the cloud service, we know immediately if there is a problem and can quickly fix it remotely. There is no need for on-premise visits. Tata Communications’ enterprise-grade service and support and its global footprint were deciding factors in our decision to migrate to IZO™ Private Cloud platform,” he adds.
Focus Softnet can now provide end to end solution and round-the-clock support for its global customers. When new customers are onboarded, Tata Communications’ engineers work closely to understand their needs and size the IZO™ Private Cloud offering accordingly. Depending on the customer requirements, Tata Communications can offer either a dedicated virtual machine or shared cloud model.
“With Tata Communications’ IZO™ Private Cloud, there are no bottlenecks and it is affordable to our small and medium business (SMB) clients. Faster set-up and greater network performance have opened the door to business expansion. We adopted a flexible multi-cloud model to offer the best experience to our clients. This helps cement their loyalty while opening new, recurring revenue streams. The move to Tata Communications’ IZO™ Private Cloud means we get better support everywhere. Their resources make a distinct difference,” Mr. Hyder reiterated.
