Government CIOs Must Flip from “Legacy First” to “Digital First”—Gartner

10 years ago

91% of CIOs believe digital world creates new types and increased levels of risk in government

According to a recent Gartner survey, the heavy presence of legacy technologies in government is hampering CIOs’ efforts to digitise their organisations.

“The burden of legacy technologies in government puts innovation on a path of incremental improvement when agility and quick solution delivery is expected,” said Rick Howard, research director at Gartner. “To demonstrate ‘digital now, digital first’ leadership in government, CIOs must flip their approach to managing IT from the inside-out perspective of legacy constraints to the outside-in view of citizen experience.

“With cost, value and security as top considerations, government CIOs should begin with the assumption that public cloud is the preferred deployment option and then, if necessary, work back from public cloud to the cloud, co-location or on-premises option that provides the best fit for their business environment,” said Mr. Howard.

The 2015 CIO Agenda surveyed over 2,800 CIOs worldwide on their top digital business opportunities, threats and strategies and includes responses from 343 government CIOs.